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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Edward Sorton III

September 11, 2024

5  out of  5
rating by Edward Sorton III
"Not sure where to start. Courtney Lisk and her team are nothing short of PHENOMENAL. They have such a high level of attention to detail, ensuring that any and all potential risk exposures are addressed and a plan put in place for them. I currently have my two cars, renters for all my possessions, umbrella for all of life's twists and turns (if you don't know what an umbrella policy, I highly suggest you reach out to courtney and her team), as well as other products! She pretty much covers my entire family and their needs for protection. Communication in this day and age is great, but only as good as the user and this agency is on top of all forms of communication! Aside from insurance needs, Courtney herself is truly a wonderful human. She has helped my family out in more ways than one and I'm forever thankful that I have an agent like her and that we crossed paths. I truly believe if you go to anyone else in the Scranton area for your insurance needs, you’re doing a disservice to yourself and the ones you love. There is no one who has your best interest in mind within the Scranton area quite like Courtney Lisk and her team."
We responded:
"Thank you so much for your incredible five-star review! We are absolutely blown away by your kind words about the team. It’s amazing to hear that the attention to detail and proactive approach have ensured that all your insurance needs are thoroughly covered. Your heartfelt recommendation means the world to us. If there’s ever anything more we can do, please don’t hesitate to reach out. Thanks again for your trust and for being part of our State Farm family! -Courtney "
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Jamie Schirg

September 9, 2024

5  out of  5
rating by Jamie Schirg
"Courtney Lisk and her team always go above and beyond! They are so kind, helpful, and knowledgeable. Recently, Melanie made the stressful job of moving and getting a new homeowner's policy a breeze. Thank you all at Courtney Lisk State Farm for everything you do!"
We responded:
"Thanks for taking the time to leave us five-stars, Jamie! I’m happy Melanie was able to provide you with good service. Having customers like you makes our job rewarding and easy! Anytime you have a question, please feel free to call Melanie or anyone else in the office. Thanks again! -Courtney "
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wendy wiaterowski

September 5, 2024

5  out of  5
rating by wendy wiaterowski
"Courtney was wonderful to work with. She answered I’ll my questions quickly and got my quotes to me in a timely manner( even quicker than I expected) I highly recommend Courtney for your insurance needs."
We responded:
"Thank you, Wendy, for the wonderful feedback! I’m glad the service we provided you met your expectations. It's great to know the process was smooth and enjoyable for you. We truly appreciate your recommendation, as well as the five-stars you gave us. Anytime you have a question, feel free to give us a call. Thanks again! -Courtney "
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ANGELA GARCIA

September 5, 2024

5  out of  5
rating by ANGELA GARCIA
"Courtney Lisk at State Farm- Was an absolute pleasure to work with she handled all my questions and policy needs. She went above and beyond to ensure I had all the right coverage. She is very personable and easy to work with please go see Courtney for all your Insurnace needs! Thank you, Courtney and Team!"
We responded:
"Thank you, Angela, for your recommendation! Protecting you and your children is very important to us! I am SO happy that we were able to save you money AND provide you with better insurance coverage. Providing top-notch service and the right coverage for your needs is what we strive for. If you ever need anything else, we’re just a call away! Thank you again, Angela, for choosing us! Welcome to State Farm!"
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Shawn Skolnick

September 4, 2024

5  out of  5
rating by Shawn Skolnick
"Best insurance company I have! Melanie was great help!"
We responded:
"Thank you so much, Shawn, for the great review! We take great pride in building lasting relationships with our customers by providing great service and support! I am so glad that you had that experience with Melanie! Thank you so much for sharing! - Courtney "
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Lauren Wasikowski

August 28, 2024

5  out of  5
rating by Lauren Wasikowski
"Very helpful, easy to deal with, and great rates! Highly recommend!"
We responded:
"Thank you so much for your five-star review! We’re thrilled to hear that you found our service very helpful, simple to deal with, and that we provided great rates. Your recommendation means a lot to us. If you ever need anything else, we’re here to help. Thanks again for choosing us! -Courtney "
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Corinne Macheska

August 21, 2024

5  out of  5
rating by Corinne Macheska
"Courtney and her Team are professionals at finding you the lowest priced insurances for all your needs! Highly recommend!"
We responded:
"Thank you so much for the five-star review Corinne! We're delighted that you had a positive experience with us. If there's anything else you need, please don't hesitate to reach out. We truly appreciate your support and look forward to assisting you again in the future! -Courtney "
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Nikole D'Alimonte

August 19, 2024

5  out of  5
rating by Nikole D'Alimonte
"The staff was knowledgeable and well-versed in State Farm policies and procedures. They answered all my questions quickly and in detail regarding my life policy. Highly recommended for all your insurance needs!"
We responded:
"Thank you so much for your five-star review! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we're thrilled to have been able to assist you. We appreciate your trust in us and look forward to continuing to serve your insurance needs. -Courtney "
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Yuna

August 7, 2024

5  out of  5
rating by Yuna
"The agents were very helpful and patient with all my questions. They’re great!"
We responded:
"It has been such a pleasure helping and educating you about your insurance needs! We are always just a phone call away should you have any questions and concerns. We pride ourselves on the customer service that we provide :)"
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Amy Sullivan

July 17, 2024

5  out of  5
rating by Amy Sullivan
"Don't wait! Switch today and call Courtney Lisk! I'm sorry I didn't switch insurance companies sooner! Courtney was great to deal with and took care of every need! She explained every detail and saved me $$$!"
We responded:
"Thank you for your wonderful review, Amy! We're delighted to hear that you received exceptional service and saved money. We're so glad you decided to switch to us. Courtney always takes the extra time to ensure our customers understand exactly what they are paying for. If you have any other needs or questions, please feel free to contact us anytime!"
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Lisa Hertz

July 4, 2024

5  out of  5
rating by Lisa Hertz
"I had an accident my car was totaled I was having nothing but problems with the person in charge of my claim but Melanie from this office was amazing she was able to straighten so many of the issues out. I can’t thank her enough"
We responded:
"Thank you so much Lisa for your feedback and honest review! This is another example of why it's so important to have a local insurance agent. Melanie has been and will continue to be a very valuable asset to State Farm and my agency. We are lucky to have her!"
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Monika Buczek

June 13, 2024

5  out of  5
rating by Monika Buczek
"All the people in the office were so nice! I would definitely recommend this insurance company to anyone!"
We responded:
"Monika, your review made our day and made us smile :) We are so happy that you chose our office for your insurance needs and we will work diligently to continue to provide you with the absolute best customer service!"
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Bela Martin

June 13, 2024

5  out of  5
rating by Bela Martin
"Great service! They were extremely helpful with all of my questions and were very welcoming."
We responded:
"Thank you for the 5 Star Review Bela! I am beyond grateful to have amazing team members by my side that care and support our policyholders. Thank you for recognizing Yuna's efforts!"
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Deborah McRae

June 7, 2024

5  out of  5
rating by Deborah McRae
"The agents at the office were great and very professional!"
We responded:
"Thank you for the review!!! We appreciate your feedback and your business!"
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Elinor Hnizda

June 4, 2024

5  out of  5
rating by Elinor Hnizda
"Very professional and helpful service!"
We responded:
"We strive to be as helpful as we can for our customers! Thank you for recognizing our efforts and thank you for choosing Courtney Lisk State Farm for your insurance needs. We are delighted to have you!"
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Nina Jiang

May 24, 2024

5  out of  5
rating by Nina Jiang
"Lovely people in the office!"
We responded:
"We love having you as a policyholder Nina! Thank you for choosing us to help you uncover all of your insurance needs!"
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William Egnever

May 22, 2024

5  out of  5
rating by William Egnever
"Great people!"
We responded:
"Thank you William and welcome to State Farm!"
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Kari Dobrzynski

May 14, 2024

5  out of  5
rating by Kari Dobrzynski
"James was very kind, courteous, and professional who helped me get a good rate for car insurance!"
We responded:
"James is a valuable member of our team. Thank you for recognizing him and his efforts to provide you with the customer service that you deserve. Welcome to our State Farm family!"
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Tautica

May 12, 2024

5  out of  5
rating by Tautica
"The staff was very help full to me and my family. Fabricio"
We responded:
"Thank you so much Tautica! We are so happy to help you with all of your insurance needs! "
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Sam Owens

May 3, 2024

5  out of  5
rating by Sam Owens
"Excellent customer service. Took care of my auto policy needs quickly and they were very nice to me!"
We responded:
"We are always happy to help you with any of your insurance needs, Sam! Thank you for choosing Courtney Lisk State Farm. We will ALWAYS be nice to you!"
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Vero S

April 24, 2024

5  out of  5
rating by Vero S
"Had a wonderful experience, everyone I talked to was very patient and helpful. Thank you."
We responded:
"We do our best to personalize your insurance experience with us. Thank you so much for recognizing our efforts. It was a pleasure helping you!"
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Foster Kraft

April 8, 2024

5  out of  5
rating by Foster Kraft
"Great service and such kind and helpful employees!"
We responded:
"Thank you for the 5 star review Foster! Thank you for giving us the opportunity to help you with your insurance needs! Welcome to State Farm!"
Profile photo of Ken Hollis

Ken Hollis

March 29, 2024

5  out of  5
rating by Ken Hollis
"I shopped for a better rate and came across Courtney at State farm insurance. She walked me through the process and got me a better rate. I saved $840 year and got better coverage. AMAZING CUSTOMER SERVICE! Great attention to detail. Definitely give her a try if you want great service! Thank you!!"
We responded:
"Ken, it has truly been a pleasure helping you with your insurance needs over the past 5 years. Thank you for your kind words, loyalty and continued support of my small, local business! We also REALLY appreciate all of the referrals that you have sent our way!"
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Tom Wegmann

March 25, 2024

5  out of  5
rating by Tom Wegmann
"Always Amazing Customer Service!!"
We responded:
"It's truly been a pleasure assisting you and your family with your insurance needs for all of these years. Thank you for your loyalty and continued support of my local business!"
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Kimberly Staskowski

March 18, 2024

5  out of  5
rating by Kimberly Staskowski
"I work with Kasey Chermak and I LOVE HER!! She's always so helpful and attentive to my needs. I experienced a painful life crisis and she was right there with me in the trenches helping me and guiding me thru the necessary changes. It was BEYOND customer servicing... it was pure caring and professionalism. TOP NOTCH!"
We responded:
"Kimberly, your review is SO accurate. Kasey is an amazing individual and provides tremendous support and customer service to many of our policyholders. We are all truly blessed to have her. Thank you so much for recognizing her efforts...she will always go above and beyond for you!"