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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cheryl Hopkins

Cheryl Hopkins

November 24, 2025

5  out of  5
rating by Cheryl Hopkins
"Everyone was so helpful. I got a very reasonable price. Melanie was the best. She worked so hard to get me the right insurance and price. I've been with State Farm Ins for over 30 years."
We responded:
"Thank you for taking the time to share your experience with Melanie. Melanie takes great pride in providing the best customer service to our customers! State Farm is blessed to have a loyal customer like you for over 30+ years. Thank you, Cheryl for trusting us with your auto and homeowner's insurance!"
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Linda Perry

November 24, 2025

5  out of  5
rating by Linda Perry
"My car windshield was damaged, one phone call to Courtney who told me not to worry, the entire repair/ replacement was covered and my cost would be zero. She took care of sending the claim to the glass company and whatever paperwork it entailed. All I had to do was show up with my car and voila… I have a brand new windshield at no cost to me as well as no hassle! Very impressed with Courtney and her staff!"
We responded:
"I am so happy that I was able to assist you with your windshield claim in a timely and efficient manner, Linda! This is a perfect example of why it is so important to review your auto insurance coverages and deductibles with your agent every so often :) Thank you for your great review and for being a loyal State Farm customer! "
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Alice Mercado

November 24, 2025

5  out of  5
rating by Alice Mercado
"I am extremely satisfied with the service provided by my insurance company agent/s @ Courtney Lisk State Farm.Communication was quick and always professional and they follow up to make sure everything was finalized without issues.Excellent customer service-highly recommend."
We responded:
"Thank you so much for your wonderful review, Alice! It is so nice to hear that you are happy with our high level of customer service. My team and I know that it is this level of customer service that differentiates us from all of the other insurance companies out there! We are only a phone call away should you need anything at all! ~Courtney "
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M Kaye

November 22, 2025

5  out of  5
rating by M Kaye
"Courtney & all the staff in the offc are very helpful. They helped me navigate through a difficult fender bender situation. Its very reassuring to have this team available to help when needed."
We responded:
"Thank you for the great review, Michelle! We know first-hand that auto claims can be confusing and very inconvenient for our customers. I am glad that you had a great experience with my team and that they were there to support you. This is another great example of why having a local agent matters :) We appreciate you and your business! ~Courtney "
Profile photo of Jerry Finnegan (Baby)

Jerry Finnegan (Baby)

November 17, 2025

5  out of  5
rating by Jerry Finnegan (Baby)
"The staff is wonderful, very helpful and educated for all my insurance needs. It’s been a pleasure doing business with the company, Courtney Jen, and all the staff."
We responded:
"We’re thankful for your feedback Jerry! It’s been a pleasure getting to know you over the past 3 1/2 years. We are happy that we could help you with your auto and homeowner's insurance. We appreciate your continued loyalty to us, and we will continue to do our best to provide you with the level of customer service that you are accustomed to. You know how to find us if you need anything at all! ~Courtney"
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Maureen Schoonover

November 13, 2025

5  out of  5
rating by Maureen Schoonover
"Love this car insurance company..They take good care of you . I would not want to go with anyone else .The staff is the best ..so friendly and help you with anything you need and very fast. GREAT JOB TO ALL OUT THERE WORKING FOR STATE FARM INSURANCE .KEEP UP THE GOOD WORK ..!!!!"
We responded:
"Thank you Maureen! It has been such a pleasure getting to know you as we have helped you with your auto and renters insurance over the past several years. We aim to provide you with the absolute best customer service. Please let us know if there is anything that we can do to assist you in the future! ~Courtney"
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fred Loney

November 12, 2025

5  out of  5
rating by fred Loney
"Great people to deal with"
We responded:
"Thank you for your kind words, Fred. We feel the same way about your whole family. Thank you for putting your trust in us for all of your auto, home and life insurance needs. We are grateful for the loyalty you have had to State Farm and our local office. ~Courtney "
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Theresa Jula

November 12, 2025

5  out of  5
rating by Theresa Jula
"Very friendly, knowledgeable, I had multiple questions and they took the time to explain everything. I had questions on my premium for my auto insurance and they managed to help me get a lower premium, they also helped with life insurance. I highly reccomend Courtney's agency a place where you feel like family. Theresa"
We responded:
"Theresa, you are our extended family! Thank you so much for your referral and for taking the time to make sure we have you and your family protected appropriately. We will always be here to answer any questions that you have and offer you guidance along the way. Thank you for your continued support and loyalty to us! We are grateful for policyholders like you ❤️"
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Rico

November 6, 2025

5  out of  5
rating by Rico
"Courtney at State Farm has been outstanding from day one. She has gone above and beyond to provide exceptional service, guidance, and support over the past few years. Her professionalism, patience, and genuine care make every interaction a pleasure. I’m truly grateful for all her help and highly recommend Courtney & her team to anyone looking for a knowledgeable and dependable agents!"
We responded:
"Rico, we are so honored by your positive feedback! I am so happy to hear that you are happy with our service. It makes me happy to hear that you know that we care so much about our customers...we truly consider all of you to be an extension of our families. We are the ones that are grateful for your business and wonderful referral. ~Courtney "
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Cindy Chiocchi

October 28, 2025

5  out of  5
rating by Cindy Chiocchi
"I have been with State Farm for a number of years. I have never been dissatisfied with the service . Top notch! Thank you Courtney and staff !!!"
We responded:
"Cindy, thank you for your review and for your continued support and loyalty. I am so happy that you are satisfied with the customer service that the team provides! We are looking forward to serving you for many more years to come. ~ Courtney "
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Alexis Lopez

October 27, 2025

5  out of  5
rating by Alexis Lopez
"Best insurance company of all times .. will recommend 100% best quotes best support , staff is very helpful and responsive, every person I know I recommend, no complaints whatsoever."
We responded:
"Thank you so much for your 5 Star Review and recommendation! We are so happy that you made the switch and we are looking forward to a long term relationship! Thank you for trusting us with the process and giving us the chance to earn your business! ~ Courtney"
Profile photo of Laura Bianchi

Laura Bianchi

October 26, 2025

5  out of  5
rating by Laura Bianchi
"Jennifer made the process quick and easy switching insurance. The staff is always so friendly and willing to assist."
We responded:
"We’re honored to hear your positive feedback about your experience with Jennifer! We are so happy that Jennifer made switching such a breeze. If there is anything else we can do for your insurance needs, just let us know! Welcome to State Farm Laura!"
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Michael Holmes

October 24, 2025

5  out of  5
rating by Michael Holmes
"Fantastic to deal with and always a huge help"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Kaila Dubranski

Kaila Dubranski

October 24, 2025

5  out of  5
rating by Kaila Dubranski
"I had an excellent experience with Courtney - she was able to get me much better coverage at a lower premium and you can tell she genuinely cares about her customers. 100% would recommend!!"
We responded:
"Kaila, thank you for reviewing our State Farm office! I am so happy to hear that you had a great experience with us and can see that we truly care about your well-being and making sure you are adequately protected. Your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Welcome to State Farm!"
Profile photo of Barb Karnafel

Barb Karnafel

October 21, 2025

5  out of  5
rating by Barb Karnafel
"Exceptional customer service!!! Jennifer is great!!! She is knowledgeable… answered all of my questions and gave me great advice"
We responded:
"Thank you for your feedback Barb! Jennifer is a VERY valuable member of our State Farm team. I'm so happy you have had the chance to experience her excellent customer service! We appreciate your review and your business! ~ Courtney "
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Zhong Geng

October 15, 2025

5  out of  5
rating by Zhong Geng
"Courtney helped us make an economically sensible switch to State Farm as we have experienced quality service as well as money saving . So far, we are pleased with the decision to use State Farm service!"
We responded:
"Thank you so much for your feedback and 5 Star Review, Zhong! We are delighted to know you had a great experience with our State Farm office. We are so happy that we could assist you with making the switch to State Farm. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! ~Courtney "
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Dennis McIntyre

October 15, 2025

5  out of  5
rating by Dennis McIntyre
"Great and prompt service. Very happy with them."
We responded:
"Thank you for reviewing our State Farm office Dennis! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. ~Courtney "
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Karla Ruspi

October 13, 2025

5  out of  5
rating by Karla Ruspi
"The best of the best! Anything I need Courtney always gets right back to me and helps. Not only has she helped my family and I with insurance coverage but she is a huge community support. Always giving back. Highly recommend Courtney and her office."
We responded:
"Thank you for taking the time to share your thoughts! It's hard to believe that Mike referred you to us over 3 1/2 years ago! We are so grateful for your continued loyalty. We’re glad to know you’re satisfied with the service at our State Farm office. We are always happy to help support our customers in any way that we can and supporting your event is one of our favorite ways to give back :) "
Profile photo of Lauren Kate

Lauren Kate

October 8, 2025

5  out of  5
rating by Lauren Kate
"I had such a great experience with Courtney! She was able to set me up with a full package auto insurance with so many perks for less than the price of my previous company's quote, which was only state minimums!! She gave me ample time over the phone to work out coverage that was both affordable and protective for my new family car! As a single mom, I am on a tight budget but also value protecting my little kids while traveling. Give her a ring!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! It is our goal to help make sure you are protecting your precious passengers! If there is anything else we can do for your insurance needs, just let us know! We are so glad you made the switch Lauren! ~Courtney "
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Elena OConnor

October 1, 2025

5  out of  5
rating by Elena OConnor
"Along with being a professional and knowledgeable insurance agent, Courtney is a passionate supporter of the community. Whether volunteering her time or sponsoring events, Courtney understands the importance of giving back. She is truly an asset to the area!"
We responded:
"Thank you for your kind words Elena! One of the things that I love the most about my job is being able to serve and give back to the community that I love ❤️ "
Profile photo of William Williams

William Williams

September 26, 2025

5  out of  5
rating by William Williams
"Late one Friday evening after many online quotes while hunting for new insurance I received a phone call from Courtney as I was just staring her face down for her insurance agency after receiving my quote from State Farm. The call erupted into a deeply personalized conversation that took her well beyond working hours on a Friday, answering all my questions and tailoring all her answers to my extreme concerns of switching everything over. She set me up, got me going and it couldn't have been a better experience. Courtney calls to check-in on things I'd never expect to be checked in on and new products to further protect myself, my family and my property. Those calls have gone from an agency feel to a friendly conversation and you cannot get better service than with Courtney."
We responded:
"Thank you for leaving us such a heartfelt Google review William! As I said the first time we spoke, we do things differently here. I am so glad that you are enjoying this experience and seeing the difference firsthand through our recent interactions and conversations. We are SO happy that you decided to make the switch to State Farm and that it was as effortless as we promised it would be! Welcome to our State Farm Family! ~Courtney "
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Tonisha Groves

September 26, 2025

5  out of  5
rating by Tonisha Groves
"I have been with State Farm for well ver three years, every time I have an issue, I never hesitate to call. Here are the main reasons why. When I think of Courtney Lisk And her team at State Farm Insurance In Scranton, Pennsylvania votes, like helpful, friendly, knowledgeable, and warm, come to mine. This team is very personable, making me feel like I am not just talking to a robot. I can always trust that they are staring me in the right direction for my car, life and homeowners insurance. They reliable advice and genuine concern for my needs provide me with peace of mind and confidence in my coverage choices. I highly recommend Courtney, and her team for anyone looking for exceptional service and trustworthy guidance in their insurance decisions. Always caring available for questions assistant there the best"
We responded:
"THANK YOU SO much for your genuine and heartfelt review! Ones of the best compliments we can receive is a 5 star review! There is nothing better than hearing about all of the positive experiences our customers have had with my team. Thank you for taking the time to share and acknowledge all of the effort that we put into making sure our customers receive the best possible customer service. We appreciate your loyalty Tonisha❤️"
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Melissa Taramelli

September 25, 2025

5  out of  5
rating by Melissa Taramelli
"Super helpful and informative! I’m so happy we decided to make the switch! I wanted to add to this review. I wanted to say this is honestly the best insurance provider I have ever worked with. Courtney is responsive and so helpful, and Melanie is amazing, she has went above and beyond for me to help me get all the necessary documents needed for the new insurance. I just wanted to thank you all so much! I will recommend you to everyone I speak too!"
We responded:
"Melisssa, your words truly mean so much to us. We do our best to make the switch as effortless as possible for you and I am so glad you had that experience with Melanie! We are also very happy that you decided to make the switch to our State Farm family! We will always be here for you and all of your insurance needs! ~Courtney "
Profile photo of Philip Jevin

Philip Jevin

September 24, 2025

5  out of  5
rating by Philip Jevin
"Courtney and her team are a great addition to the community! They’re extremely responsive with quotes and adjustments whether it be through text, email, or a phone call."
We responded:
"Thank you for taking the time to share your thoughts, Phillip! We’re glad to know you’re satisfied with the service at our State Farm office. We have enjoyed getting to know you throughout the process! If you ever have any questions or need assistance, we’re always here to help! Thank you for your continued support :) ~Courtney "
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Tina Reese

September 17, 2025

5  out of  5
rating by Tina Reese
"The girls here are so friendly and know their insurance info. They change things for me as soon as I text them, there's no waiting."
We responded:
"Tina, thank you so much for reviewing our State Farm office! We’re thrilled you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. ~Courtney"